Privacy Policy

Effective Date: March 12, 2025

Esperanza Shelter (“Esperanza Shelter,” “we,” “us,” or “our”) is committed to protecting the privacy and security of visitors to our website (the “Site”). This Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with local, state, and federal laws, including the New Mexico Data Breach Notification Act and applicable federal privacy laws.

1. Information We Collect

We may collect the following types of information when you use our Site:

  • Personal Information: Includes names, email addresses, phone numbers, mailing addresses, and any other information voluntarily provided through forms or donations.
  • Non-Personal Information: Includes browser type, IP address, device information, and analytics data collected through cookies and similar technologies.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide information, resources, and services related to domestic violence support.
  • To process donations and maintain donor records.
  • To improve our website and user experience.
  • To respond to inquiries and provide support.
  • To comply with legal obligations.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share information under the following circumstances:

  • With Service Providers: Third-party vendors assisting with website hosting, payment processing, and analytics.
  • As Required by Law: If required by law, court order, or to protect our rights, safety, or property.
  • With Your Consent: If you explicitly authorize us to share your information.

4. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance website functionality and collect analytics data.
  • You can manage your cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your data, subject to legal requirements.
  • Opt out of email communications by following the unsubscribe instructions.

To exercise these rights, please contact us at: development@esperanzashelter.org

7. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that a child’s information has been collected, we will take appropriate steps to delete it.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to the Site. Your continued use of the Site constitutes acceptance of the updated policy.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

By using our Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.