The Crisis Hotline
What Is a 24-hour Crisis Hotline? Call us any time of day or night, any day of the week, any time of the year. Holidays, Sundays, any day. We’ll answer your questions about sheltering you and help you make a safety plan. But you must make the call. That tells us that you are ready … Continued
The Safety Plan
What Is a Safety Plan? Call us. We can help you make a safety plan to try to keep you safe while you are still living with your abuser. We will help you make a safety plan for you (and your children) so you can leave your abuser. We’ll help you get to our shelter. … Continued
The Shelter
What Is the Shelter like? We can house up to 32 survivors of domestic abuse, including their children. The Shelter is always staffed by experienced advocates and counselors. Our Shelter is a clean, cozy place and includes a large kitchen and living area. Play areas are available for the children. If you do not have … Continued
Life Skills
What Are Life Skills? Many victims of domestic abuse have been severely isolated by their abusers. Some have never finished their education; others have not been allowed to work. Some survivors report that they were never allowed to handle money or manage a household budget. Others lived in constant fear in chaotic settings. Does any … Continued
The Support Center
What Is the Support Center? The Support Center houses our administrative offices. It is also the place where our intake coordinator, non-residential counselors and court advocates have offices. Our Support Center is located at 3130 Rufina Street in Santa Fe, NM. The Support Center’s phone number is 505-474-5536. What Is a Non-Residential Client? You are … Continued
Survivors’ Counseling
How Does Survivors’ Counseling Work? You may be referred to individual counseling. This means you will meet by yourself with one of our trained domestic violence counselors or advocates. Our counselors are not only well-trained, but also kind and caring. Your counselor will help you set goals and take steps that could lead you to … Continued
Your Children
What About My Children? Your counselor or advocate will ask about your children. He/she may request that our child therapist assess your child and come up with a plan to work with your child in counseling to help him or her to overcome the trauma experienced. Also, when you have a group meeting, Esperanza will … Continued
The Offenders’ Program
What Is the Offenders’ Program? Esperanza Shelter offers hope to domestic abuse offenders as well. Why? Because we want to break the cycle of violence. Most offenders (people who have abused others) were either abused as children or witnessed abuse while growing up. Those childhood experiences, while tragic, do not excuse abusive behavior. Esperanza’s program … Continued
Court Advocacy
What Is Court Advocacy? Many survivors of domestic abuse need help finding their way through our legal system. Our court advocates typically assist domestic abuse survivors in filing a restraining order, child custody papers and/or divorce proceedings. Court advocates are not attorneys. Our court advocates, however, can also accompany you to court for moral support … Continued
Help for Immigrants
Can Esperanza Help Me if I Am an Immigrant and Being Abused? Sometimes abusers will try to control you if you are an immigrant—legal or not. An abuser might threaten to expose you to the government or have your children taken away. But you have protection under the law. If you are being abused and … Continued
Esperanza Outreach
What Kind of Outreach Does Esperanza Do? We believe that educating our community about domestic abuse is an important part of our mission. We attend many events and gatherings around town. Our staff members speak at local colleges and schools and other organizations. We are eager to talk to our community about violence and abuse … Continued